Before selecting Cord Blood Company Services, this is the criteria to look into:

• Customer Service (24-hour service)

24-Hour On-Call Support - Periodic calls checking on your progress, to calling new labor and delivery nurses after shift changes to review our procedures, and confirming your baby's cord blood's arrival at our processing and storage facility.

• Collection Materials

  Collection Kit - Specially designed and preferred collection bag integrated system for optimal cord blood collection. Each collection bag is specifically filled with the ideal quantity of anticoagulant, ensuring the process is simple and highly secure. It has additional features including twin needles (12G), three roller clamps, needle covers, and a specially designed pouch for rinsing the collection tubes that guarantees the best recovery of stem cells.

  Collection Training - Materials and proactive training on collection procedures for optimal collection are especially catered for medical personnel and staff.

• Processing and Cryo-preservation

  State-of-the-Art Facility - The CryoCord Processing Laboratory ensures the highest quality in the handling of your baby's cord blood from the time of collection to the subsequent storage at our centre.

  Superior Processing - Test-proven volume reduction technique designed to optimize yield and viability of your baby's stem cells.

  Superior Cryo-preservation - Multiple cryovials - provide significant benefits as the cells can be used more than one treatment and are stored in liquid nitrogen to ensure long-term cell viability. The level of liquid nitrogen is continuously monitored electronically to ensure they are in ample supply. The cryo-storage facility is also secured in a clean room, free from contamination by external factors.

• CryoCord's Special Pickup System

  Expedited handling of Private Courier Logistics - We handle the logistics/courier service so you can focus on your baby, not the package delivery service. We engage couriers who specialize in the handling biomedical materials to ensure the fastest, most reliable pick-up and delivery of your baby's cord blood to our centre.

  CryoCord will arrange to pick the cord blood unit up from your hospital bedside and transport it to the CryoCord Processing Laboratory, any day of the week, weekend, or holiday. CryoCord is committed to transporting your baby's cord blood to the CryoCord Processing Laboratory within 48 hours* of your baby's birth to ensure maximum viability. CryoCord will call you at the hospital to let you know that your baby's cord blood has arrived safely.

  * local collections only

• Written Test Results

  You and your physician will receive reports of the required laboratory tests performed on your baby's cord blood.